STANDARD SHIPPING (orders under $50) - $5.95. FREE GROUND SHIPPING on all orders of $50 or more*. Free shipping offers are applied after all other discounts. If the order total falls below the free shipping threshold after other discounts are applied

STANDARD&#xA0;SHIPPING (orders under $50) - $5.95 FREE GROUND SHIPPING on all orders of $50 or more*Free shipping offers are applied after all other discounts. If the order total falls below the free shipping threshold after other discounts are applied then shipping will be charged to the order. Merkur Shave will choose the most economical shipping option based on weight. UPS does not deliver to PO Boxes so please include a street address with all free shipping orders.*FREE SHIPPING to the continental U.S. only (shipping to Alaska, Hawaii or any U.S. possession subject to regular rates).&#xA0;Expedited shipping via UPS available at additional cost. Use the SHIPPING CALCULATOR in the shopping cart to calculate all shipping rate options.Our shipping carriers are UPS (Ground, 3 Day, 2nd Day, Next Day) and the United States Postal Service (First Class, Priority Mail). Orders shipped to Alaska and Hawaii may require additional transit time.APO/FPO orders will be shipped via USPS. Standard shipping rates will apply.Our express shipping carrier is UPS. UPS does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes.NOTE REGARDING SHIPPING TIMES: CARRIER SHIPPING TIME IN TRANSIT IS ESTIMATED BEGINNING ONCE A PACKAGE HAS LEFT OUR WAREHOUSE. PLEASE ALLOW 24-48 BUSINESS DAY HOURS FOR ORDER PROCESSING IN OUR WAREHOUSE. PLEASE ALLOW ADDITIONAL TIME DURING PEAK HOLIDAY SEASONS.

Shipping Information

Due to the personal nature of many of our products, used personal care items (including: razors, blades, personal care scissors, nippers and trimmers, opened toiletries such as aftershaves) may not be returned unless defective. Items deemed to be def

Due to the personal nature of many of our products, used personal care items (including: razors, blades, personal care scissors, nippers and trimmers, opened toiletries such as aftershaves) may not be returned unless defective. Items deemed to be defective will be replaced. No refund or store credit will be issued.Unused items returned within 30 days in their original packaging in new condition will receive a full refund of the purchase price of the item(s) to the original method of payment or store credit may be issued if desired. Shipping charges are non-refundable unless there was a problem with the order due to an error on the part of Dovo Online.Please include a copy of receipt or packing slip and return item(s) to: Dovo&#xA0;Online 1626 Payne Street Evanston, IL 60201Product WarrantiesMany of the products offered by Dovo Online include warranties offered by their individual manufacturers/distributors. All items in need of warranty support are the responsibility of the manufacturer/distributor, as specified in the conditions and time period set forth in the manufacturer&#x2019;s warranty. Dovo Online will assist you in any way possible to obtain service from any manufacturer, however Dovo Online is not liable in the event of the failure of the manufacturer/distributor to perform warranty service.

Returns & Exchanges

We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM CST (Noon) M-Th and 11am CST Friday will not be processed until the next business day. Time in Transit estimates are based on actual shipping

We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM CST (Noon) M-Th and 11am CST Friday will not be processed until the next business day.Time in Transit estimates are based on actual shipping time once your order has left the warehouse. Please allow 24-48 business day hours for in-stock items to ship. Please allow additional order processing time during peak holiday seasons.If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please email us at support@clubmanonline.com and we would be happy to assist you.If you signed up for an account, you can also check the status of your order by <a href="http://www.dovoonline.com/account.php?action=order_status" rel="noopener noreferrer" target="_blank">clicking here</a>.*You must have an account with us to check your order status online. To sign up for an account for future orders, please follow this link. <a href="http://www.dovoonline.com/login.php?action=create_account" rel="noopener noreferrer" target="_blank">Create an account</a>

Order Status and Shipping Times

We use both UPS and USPS, and they are both, generally, very reliable. If tracking says your package was delivered, but you do not have it, we suggest these steps:

We use both UPS and USPS, and they are both, generally, very reliable. If tracking says your package was delivered, but you do not have it, we suggest these steps:<ul><li>First double check that someone else in the household did not receive it and put it somewhere out of site. This is most often the case.</li><li>Assuming the package is truly not there, the customer first needs to contact the shipper and verify the delivery and possible placement of the package (porch, behind screen door, etc...). UPS can be reached at (800) 742-5877. To find your local Post Office, go to <a href="http://www.usps.com/" rel="noopener noreferrer" target="_blank">https://www.usps.com</a>... You will need your tracking or confirmation number.</li><li>If this still does not turn up the package, contact us, and we will contact the shipper and put a tracer on the package if appropriate.</li></ul>

Shipping & Returns

Shipping Information

Returns & Exchanges

Order Status and Shipping Times

Tracking says my package was delivered but I don't have it?