Your satisfaction is our goal. If you are not happy with your purchase items may be returned up to 30 days from receipt of order. Items must be in new condition with all packaging materials intact. Items that show obvious use or wear or that are missing packaging material will not be accepted for return.
Due to the personal nature of many of our products, used personal care items (including: razors, blades, personal care scissors, nippers and trimmers) may not be returned unless defective.
Items returned within 30 days in their original packaging in new condition will receive a full refund of the purchase price of the item(s) to the original method of payment or store credit may be issued if desired. Shipping charges are non-refundable unless there was a problem with the order due to an error on the part of Dovo Online.
Please include a copy of receipt or packing slip and return item(s) to:
1634 Payne Street
Evanston, IL 60201